Process Artisans Consulting

Process Artisans Consulting serves small- to medium-sized organizations seeking to standardize their standard operations processes and achieve higher organizational maturity using the following types of service offerings:

• Process Documentation.  We work with your subject matter experts to write process descriptions that capture the way you do business in your unique environment.
• Quality Management.  We define a methodology used to validate that your organization is actually performing the processes that you have determined to be important, quantitatively and with measurable outcomes, to identify trends that may indicate problem areas in your process.
• Process Improvement.  Based on your organization's goals and pain points, we recommend changes to your process to incorporate new and best practices, refine existing processes, and help your organization run better.
• Improvement toward High Maturity.  We compare your existing processes against models such as CMMI and ISO 9001 to identify areas of inconsistency, and suggest improvements to your process to fill them.
• Appraisal / Audit Preparation.  Working with partner organizations, we run your processes and performance based on Quality Program audit results through a thorough readiness review, to determine when it's time to move forward with SCAMPI A or ISO Registration Audit activities. 
• Training.  We provide training to your staff based on your specific defined process, or one-on-one coaching with managers or team members to ensure that they understand the intent of the process and how to implement it efficiently and effectively in their project environment.